Privacy Policy

Last updated: July 3, 2026

1. Introduction

Anested Labs Private Limited ("Anested," "we," "us," or "our") operates the Anested Analytics platform (analytics.anested.com) and Anested Infrastructures portal (infra.anested.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

Account Information: When you register, we collect your name, email address, phone number, and billing information.

Analytics Data: Our tracking script collects anonymized visitor data including page views, session duration, device type, browser, approximate geolocation (country/city from IP), referrer URLs, and interaction events (clicks, scroll depth).

Payment Information: Payment processing is handled by Razorpay. We do not store your full card/UPI details on our servers. We retain transaction IDs and billing history.

Usage Data: We collect information about how you interact with our dashboard, including features used, AI chat conversations, and uploaded files.

3. How We Use Your Information

  • To provide, maintain, and improve our services
  • To process payments and manage subscriptions
  • To send service-related communications (billing, security alerts, updates)
  • To provide AI-powered analytics and recommendations
  • To prevent fraud and abuse
  • To comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share data with:

  • Service Providers: Razorpay (payments), Microsoft Azure (hosting, AI), MongoDB Atlas (database), Firebase (authentication)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Retention

Account data is retained as long as your account is active. Analytics data is retained for the period configured in your site settings (default 90 days). You may request deletion of your account and associated data at any time by contacting us.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS), encryption at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt out of non-essential communications

8. Cookies & Tracking

Our analytics script uses a minimal first-party identifier for session tracking. We do not use third-party advertising cookies. The dashboard uses essential cookies for authentication only.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this policy from time to time. We will notify registered users of material changes via email or in-app notification.

11. Contact

For privacy-related inquiries, contact us at:

Anested Labs Private Limited
Email: privacy@anested.com
Website: anested.com