Refund & Cancellation Policy

Last updated: July 3, 2026

1. No Refund Policy

Anested Labs Private Limited maintains a strict no-refund policy. All payments made to Anested are final and non-refundable.

This includes but is not limited to:

  • Trial activation fees (e.g., ₹20 starter trial)
  • Monthly subscription charges
  • Autopay deductions
  • Plan upgrade payments
  • Any other fees charged through our platform

2. Why No Refunds

Our services involve immediate access to digital tools, AI computing resources, and data infrastructure that cannot be "returned." Once payment is made, the resources are provisioned and consumed regardless of usage.

3. Cancellation Policy

You may cancel your subscription at any time from your account settings (Dashboard → Settings → Subscription).

Upon cancellation:

  • Your access to paid features continues until the end of the current billing period
  • No further autopay charges will be made
  • No refund is issued for the remaining days in the current billing cycle
  • Your data is retained for 30 days after subscription ends, then deleted
  • Free features (SEO Analyzer) remain accessible

4. Trial Cancellation

If you cancel during a trial period:

  • The trial activation fee is NOT refunded
  • No further charges will be made
  • Access continues until the trial end date
  • The same domain cannot be used for another trial on a different account

5. Failed Payments

If an autopay charge fails:

  • We will retry the charge up to 3 times over 7 days
  • If all retries fail, your subscription will be marked as "past due"
  • Access to paid features will be suspended until payment is resolved
  • AI Bots embedded on your sites will stop responding and display "AI Subscription Expired"

6. Consent at Payment

Before any payment is processed, you are required to explicitly agree to:

  • This Refund & Cancellation Policy
  • Our Terms & Conditions
  • The recurring autopay mandate

Your consent is recorded with a timestamp and constitutes a binding agreement. This record may be used to resolve any disputes.

7. Disputes

If you believe a charge was made in error (e.g., duplicate charge, charge after cancellation), contact us at billing@anested.com within 7 days with your transaction details. We will investigate and resolve legitimate billing errors.

Filing a chargeback or payment dispute with your bank without first contacting us may result in immediate account suspension.

8. Contact

For billing inquiries:
Anested Labs Private Limited
Email: billing@anested.com
Website: anested.com